FAQ

Where do you ship from?

We ship from Thailand with Air mail

 

How long does it takes to process the order?

The order is sent for processing immediately after payment, and within 1-7 work days from the date of payment, the order is sent from Thailand (subject to the availability of all goods in the order)

 

How long the shipping lasts?

In average, it delivers parcels to nearby countries within

  1. Air Post - 2-4 weeks

  2. Surface Post - 1-3 months

 

We treat your order packaging and dispatch with due responsibility and care!

All dispatches are carried out directly from Thailand. We pack your order in a bubble wrap carefully and put it into a solid shipping box, so that your order would be delivered entire and safe.

 

How to track the location of a parcel by track number?

After sending the parcel, we will send you a photo of the parcel and a track number to track the location of the parcel. You can track the parcel using special track services (for example, Thai Post  or website of your national post).